About Us

Our Growth Story

Eben Telecom began its journey in 1995 by partnering with Department of Telecommunications (DOT) supplying telecom equipment. In 1997, Eben Telecom joined hands with BPL Telecom for doing Collection and Verification activities for the company in Kerala. In 1998, we built our first Inbound Call Centre for handling customer calls for BPL Telecom. In 2004, we started providing Manpower Solutions for multiple clients spread across various industries like Banking, Telecom, Manufacturing etc. By 2005, Eben had 650 employees on its payroll and multiple clients in the Contact Centre and Manpower Solutions Verticals.
As the operations started growing and the operational requirements started getting complex, the organization felt a strong need to develop applications and technologies that will simplify and bring ease to managing the operations and bring in efficiency and effectiveness in running the operations.

Eben recruited few team members and started an inhouse technology division to develop applications and technologies for inhouse requirements. This move paid great dividends to the organization and enhanced client satisfaction. Soon, we had requirements coming in from our own clients asking for more help for many more of their processes. The clients started seeing tangible benefits in terms of reduction in manpower, accuracy of data, faster responses, data mining and analysis. As the need started getting bigger, Eben decided to hive off this division as a separate company and Eben Technologies Pvt Ltd was registered in 2009.
In 2017, Eben took one more big step of expanding the technology business to US market by registering STE Technologies in Dayton, Ohio to serve the US customers. In the same year, Eben Technologies moved their operations to a new swanky office in Infopark, Cochin, a hub of technology companies in Kerala. In 2017, Eben further grew into the Middle East market by having a join venture with DCT Technologies, Dubai for providing Data Centre Technologies for UAE customers. In 2019, Eben continued its quiet but aggressive expansion plans by signing a joint venture with Expressonic Global Solutions Pvt Ltd, Bangalore for developing AI and RPA based products.